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Chairman's Message | ISO 14001:2004
Certificate of Approval
ISO
14001:2004 - Certificate of Approval
Tuticorin Port Trust has the proud record of
adhering to international standards of infrastructure and
operation. It was the first major port in India to implement a
Quality Management System when the concept of International
Standards Organisation was new in the industrial and service
sectors, notably in the Port sector. Its efforts were rewarded
in 1996 when accreditation to the then ISO 9002:1994 Standard.
2. The Quality Management System practised in
the Port assiduously since 1996 has helped in orientation of its
procedures, processes and policies towards meeting the twin
objectives of streamlining its functioning to achieve the
organisational objectives and optimising customer satisfaction.
When the old ISO 9002:1994 standard was replaced by ISO
9001:2000 standard, Tuticorin Port was certified as adhering to
the revised standard in April, 2003 with the Quality Policy -
"To ensure customer satisfaction through continual improvement
of facilities and services for maritime trade at optimum cost".
Since then customer satisfaction, continual improvement and cost
optimisation have been the corner stones of the Port’s
functioning.
3. The Port as part of its commitment to
fulfil its obligations to the Society on Environmental
Management decided, in July, 2003 to adopt an Environmental
System based on ISO 14001. Its Environmental Policy under ISO
14001:2004 conveys its commitment to introduce and continually
improve an efficient and sustainable Environmental System
conforming to legal requirement, promoting maritime trade with
sustainable pollution control and reduction of waste and
creation of environmental awareness in the Port community.
Unlike the QMS which is internal to the Port, the EMS demands
full and active involvement of all the members of the Port
Community viz., employees, port users, vendors, customers and
other stakeholders.
4. Accordingly, the Environmental Management
System of Tuticorin Port Trust has been assessed and approved in
accordance with the requirements of ISO 14001:2004 with respect
to the following scope: "Providing Seaport Facilities and
Related Support Services for Sea borne Transportation at Zone –
A of Tuticorin Port Trust". The assessment was made by Indian
Register of Quality Systems and the certificate was issued on
16th September, 2005. The certificate is valid up to 30.08.2008
subject to surveillance audit every year by them and thereafter
it will be renewed every three years subject to continued
satisfactory maintenance of the EMS.
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